Q: What does the web site migration service consist of? Will my site be safe?
A: If your present hosting provider can no longer measure up to the demands of your site, or if you go through regular downtime, or if you are made to wait for hours for the help desk support staff to get back to you, it might be a clever idea to change your web hosting provider, i.e. to transfer all the files for your sites together with your databases from your current provider to your new provider. At HostRaven, we realize that this can be hard and time–consuming. Because of this, we’ll accomplish all that for you for free!Our professional technical team will migrate your web site content from your current provider to us. Our technicians have plenty of experience migrating websites and can handle everything – from a standard WordPress–powered blog or Joomla™ CMS–driven web site, to a highly complex, custom–made app.
Q: How much time will the website migration process take?
A: While we cannot give you an exact time frame, because there are lots of variables, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our very best to migrate your website within 48h, and in certain cases – within 24h (if the website content is not large).
Q: Do you need anything from me before you begin moving my website?
A: Yes. We will require the name of the site that you wish us to transfer. We’ll also require a way to access your present web hosting account so that we can get the content pertaining to your website.
Q: My old hosting account has delicate data inside. How can I trust you?
Q: Will my site be unavailable during the migration?
A: Your site will work exactly like it did before with your old hosting provider. After we are done with the transfer, your site will be configured to work on our hosting platform and we will alert you to preview it. If it is functioning correctly, all you will have to do is change the name server records corresponding to your domain name. Your web site will be transferred to us without any downtime.
Q: Will my current web hosting provider need to provide any info/help?
A: Nah. Apart from your login details for the Control Panel, we won’t need anything. We’ll never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Fundamentally, if we can gain access to your Control Panel, we will be able to transfer your site.The only platforms that we don’t support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.