One of the usual reasons to get a server of your own is the fact you will have full control over the software environment and you could install anything you would like. This will allow you to run apps that need particular software in order to be present on the machine, which isn't possible with a shared Internet hosting server in which you'll be able to install software just inside the account, but not on a root level. In case you are not very familiar with this type of matters, nevertheless, you could come across complications due to the fact that managing a hosting server of your own differs from managing a conventional shared web hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our administrators can take care of various tasks that should be carried out or can resolve a variety of problems that you may experience.

Installation and Troubleshooting in VPS Servers

The upgrade includes an hour of custom work on your web server, so in case you acquire any of our VPS servers plans, you'll be able to take full advantage of this service and have our admins carry out various tasks which you can not perform yourself or you simply have no time. They're able to install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any application that doesn't operate properly for some reason. You could add the upgrade to your plan as often as you wish depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left in your billing CP. Our Managed Services upgrade comes with half an hour of custom work on your server also, but if you need more than that, you may always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our Linux dedicated web hosting plans and as long as you add it, our expert administrators can help you with everything on your server. For example installing any third-party software which you might want to use on the machine and troubleshooting any script that performs inadequately or does not run at all. Our upgrade includes an hour of work and in the event that a specific task is not very time-consuming, we'll add the remaining time to your account. You'll be able to discover how many minutes are left within your billing CP and use them when you need help again. The Installation & Troubleshooting upgrade could be ordered at any time, so in the event that you need something to be installed in the very beginning, you could add it to your order during the sign up procedure, while if you require assistance later, you could add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack also, but in case you need more work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications shall be installed and set up in the best possible way.