A 99.9% Server Uptime
Our hosting platform is based on a dependable, first–rate hardware architecture and a significantly modified version of Linux. So, irrespective of what your website is, or how many web site visitors you have, or even if there’s a DoS assault, our machines will remain up and running and your web sites will remain visible online.
All Linux hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you want to offer an outstanding web hosting service, you can barely count on the default network configuration in a datacenter. We have set up our very own custom internal network in an effort to ensure a blazing–fast connection speed with the outside world.
And because of this, regardless of which data center facilities you choose: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not content with our services, or if you think that they are inadequate, or if you decide that you must have a VPS hosting plans rather than a cloud hosting plan – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domains even when you close your account with us.
24/7 Technical Support
If you have a hosting firm, your tech support engineers are of fundamental importance. That is why we have attentively chosen a very qualified group of techs, each with lots of years of experience behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tech support tickets are answered in less than one hour and our average support ticket response time is less than twenty minutes!