Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance staff is taught to promptly care for all of our Linux hosting customers’ problems and advise questions. Via our ticketing system, it will be possible to send your question and a support crew fellow member will get back to you in only maximum an hour. Actually, practice has confirmed that the common resolution period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us whenever needed. Our team of specialists will undoubtedly be online for you 24x7x365 to react to all your enquiries and to deal with any situation that you might have. You are able to post a technical support ticket from the HostRaven Web Hosting Control Panel or drop a message at any time. Furthermore, on business days, you could give us a call or use the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need assistance while working within the Control Panel, you’ll be able to always click the Help key and locate your issue in the set of content articles that will show up. We have also turned much of the content articles into video lessons. The collection of video clips will load if you click on the Videos button available on the top right.