Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Web Hosting Control Panel you will find a comprehensive Help Center section featuring multiple educational articles and regularly asked questions. They are compiled by our support team of capable technicians. Just fill in your question and our clever system will return the most suitable answer.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a selection of educational video tutorials that visually display how you can tackle a typical issue connected to your Linux hosting account. You can find the video tutorials in the Help Center section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 technical support service and feature a 60–minute support ticket response guarantee. Our trained technical support engineers will be online 24–7–365 and will remedy any problem that you could chance upon within less than sixty minutes after the customer support ticket submission. In most cases, a reply will be provided to you in less than 20 minutes.