1 hour ticket response
Timely support is our chief duty and that is why we’ve got a team of knowledgeable techs who are ready to provide a swift solution to any question that you may possibly have. Simply open your helpdesk ticket from the Web Hosting Control Panel and we’ll get back to you within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute trouble ticket response time.
A Top–Class Technical Support Service
Our support engineers have big experience in the Linux hosting arena and are trained enough to come up with a fast answer to your problem. If, however, the problem at hand is not within the competence of a technician, the trouble ticket will be sent to a programmer or sysadmin for further assistance.
A User–Friendly Help Section
In the Web Hosting Control Panel you will find an easy–to–navigate Help Center section where you can find quick tips on how you can use our services. You can see the answers to your queries in our F.A.Q. database, see more tips in the web hosting account administration articles or watch the instructional video tutorials.