Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Response Warranty

  • Our customer help and support team is available 24/7 to attend to all your service inquiries. Each ticket you submit to us is going to be replied to within no more than 1 hour. If your situation calls for the aid of one of our administrators, we are going to send the ticket to the technician on shift and will let you know that the problem will soon be resolved.

  • Top quality support service
  • Top–quality Tech Support Service

  • We give you 24/7 customer support through a super–fast ticket platform integrated into your Control Panel. You can e–mail us at any time about any of the applications that come pre–configured on your virtual server, this includes the selected Linux OS version, the server management panel and our custom produced Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Hosting Control Panel that comes completely free along with your virtual server, you will discover a useful Help section, containing everything you should learn about managing your web pages and apps. We have incorporated a wide array of how to articles and video courses that illustrate the basic web site administration duties in an easy to read form.